Your personal information is fully confidential and secure at 500bet. Everything about what we collect, how we use it, and how we protect it is explained here in plain language.
Welcome to 500bet. Our privacy policy explains what information we collect when you use our website and app, how that information is used, and the steps we take to keep your data secure.
500bet believes that every player's privacy is a fundamental right. That is why we handle all data in accordance with international data protection regulations. Our privacy policy is fully transparent and written in plain language so it is easy to understand.
By using 500bet's services, you agree to this privacy policy. If you have any questions, please reach out to our support team.
This privacy policy applies to all 500bet services, websites, and mobile applications.
500bet only collects information that is necessary to provide our services. We never collect data that is excessive or not required.
| Data Types | Reason for Collection | Mandatory? |
|---|---|---|
| Identity Information | Account creation and KYC verification | Yes |
| Contact Information | Account communication and security | Yes |
| Financial information | Payment Processing & AML Compliance | Yes |
| Technical Information | Improving Security & Service Quality | Automatic |
| Gaming Information | Responsible Gaming Monitoring | Automatic |
500bet uses the information it collects only for defined, lawful purposes. We always ensure a valid legal basis exists before processing your data.
You can opt out of marketing emails at any time. However, essential account notifications cannot be turned off.
500bet uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience.
You can disable non-essential cookies through your browser settings. Please note that disabling some cookies may affect the functionality of certain site features.
500bet has implemented the highest technical and organizational measures to protect your data. Our security infrastructure meets international standards.
Never share your account password with anyone. No 500bet employee will ever ask for your password.
500bet does not retain your data longer than necessary. However, certain information may be kept for a specified period to meet legal obligations.
| Data Types | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligations |
| Transaction Information | 7 Years | AML and tax regulations |
| KYC documents | 5 years after the end of the relationship | Regulatory Requirements |
| Gaming History | 3 Years | Dispute Resolution |
| Marketing Communications | Upon withdrawal of consent | User Preferences |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
As a 500bet user, you have a number of important rights over your own data. We respect these rights and do our best to fulfil them as promptly as possible.
You have the right to know what information we hold about you and to receive a copy of it.
If any of your information is incorrect or outdated, you can request that it be corrected.
You may request erasure of your data in certain circumstances, subject to any applicable legal obligations.
You may object to the use of your data for marketing purposes and opt out at any time.
You can request an export of your data in a standard format.
In certain circumstances, you may request a temporary restriction on the processing of your data.
To exercise any of these rights, please contact our support team. We will do our best to respond within 30 days.
500bet strictly does not serve anyone under the age of 18. Collecting data from minors or allowing them to create accounts is completely against our policy.
Protecting minors is our highest priority. Providing gaming services to anyone under 18 is a direct violation of our policy and licensing terms.
If you have any questions, concerns, or complaints regarding our Privacy Policy, you can contact our Data Protection team directly.
Contact email for 500bet's Data Protection Officer: [email protected]
We typically respond within 7 business days. Complex requests may take up to 30 days.
This privacy policy was last updated in January 2026. Any future changes will be announced on the website and registered users will be notified by email.
At 500bet, we follow world-class technology and policies to keep every piece of your information secure.
All your data is protected with 256-bit SSL encryption. No one can access your information while it is being transmitted.
Every account is verified through a rigorous KYC process, protecting your account from fraud.
500bet never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.
Independent security experts regularly audit our systems to identify and promptly address any vulnerabilities.
Update your data preferences, unsubscribe from marketing notifications, or export your information at any time from your account settings.
500bet complies with all international data protection regulations and gaming license requirements, ensuring your information is fully protected.
Finished reading our privacy policy? Join 500bet with confidence and enjoy a world-class, secure gaming experience.